ISO 9000 Quality management system is defined by ISO (International Organization for Standardization). The series ISO 9000 includes – ISO 9000, ISO 9001, ISO 9004 and ISO 10011.
They (ISO 9000 standards), were originally written in 1987, and were further revised in 1994, 2000 and more recently in 2008, that’s why the standards are termed as ISO 9001:1994, ISO 9001:2000, ISO 9001:2008.
Initially ISO 9001:1994 were more focused on the product / service quality. With the revisions in 2000, the focus has shifted more on the process – by which the products are produced and the services are delivered. There has been a significant change in quality perception, it’s not the product that has to be controlled but it’s the process which has to be controlled. A good controlled process is bound to deliver a good quality service or product.